Excellence in Property Management
We take the hassle out of property ownership by delivering reliable, end-to-end property management services. From finding quality tenants to handling maintenance and compliance, we make sure your investment performs without the headaches.
Our team combines hands-on experience with proactive communication so you’re never left in the dark. Whether it’s a single dwelling or a full portfolio, we tailor our service to fit your needs and maximise your returns.
Why choose us
Expertise
We understand the legal and financial requirements of rental properties and ensure every box is ticked.
Collaboration
We work closely with landlords and tenants to build strong, respectful relationships that reduce vacancy and issues.
Efficiency
Our systems are designed to handle everything from lease agreements to rent collection — without delays.
Client-Centric Focus
We offer 24/7 support for owners and tenants, keeping your property protected and profitable.
How We Can Help
Our experienced property management partners make sure your rental assets perform at their best while saving you time and stress. Here’s what you can expect:
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Tenant Screening & Placement
We only place qualified, responsible tenants who meet strict selection criteria—minimising risk and ensuring rental continuity. -
Rent Collection & Arrears Protection
Enjoy consistent income with automated rent collection systems. If tenants fall behind, your rent is still paid under our Real Rent Guarantee. -
Vacancy Protection
Worried about long vacancy periods? Don’t be. If your property is vacant, our partner covers the rent-giving you complete peace of mind. -
Rental Income Stability
Lock in your rent rate and protect yourself from market fluctuations. If rental rates drop, you continue earning the agreed amount. -
Maintenance & Inspections
Routine inspections, prompt repairs, and detailed reporting—ensuring your property stays in top condition and tenants remain satisfie -
Landlord Portal
Track payments, statements, maintenance requests and more through a secure, user-friendly online dashboard—accessible 24/7. -
Full-Service Property Management
From marketing and lease renewals to compliance and communication, our partners handle every detail with professionalism and care.
Let Us Help You Maximise Rental Returns
With Hendrix & Hart’s trusted property management network, your property doesn’t just sit on the market—it performs. Our partners are one of the only providers in Australia offering a Real Rent Guarantee, covering you for:
- Vacant periods
- Unpaid rent
- Falling market rates
- Subpar tenants
Popular questions
What is included in full-service property management?
Full-service property management means we handle every aspect of managing your investment. This includes:
Advertising and tenant screening
Lease preparation and renewals
Routine inspections and compliance checks
Rent collection and arrears management
Repairs and maintenance coordination
End-of-lease processes, including bond handling
Ongoing communication and detailed financial reporting
With our trusted partners, your property is managed professionally and proactively, giving you peace of mind and maximised returns.
How do you handle tenant disputes or late payments?
Our property management partners use a firm but fair approach to resolve disputes and ensure prompt rent collection. If a tenant misses a payment, they are contacted immediately and reminded of their obligations. If the issue continues, formal notices are issued according to tenancy legislation.
In the rare event of a serious dispute, our team will act on your behalf, manage the process with the relevant tribunal if necessary, and—under our Real Rent Guarantee—you’ll still receive your rent even if the tenant doesn’t pay.
How are repairs and maintenance managed?
We coordinate all repairs and maintenance through trusted, licensed tradespeople. Urgent issues are addressed immediately, while non-urgent tasks are handled efficiently and cost-effectively.
You’ll receive regular updates and approval requests for larger jobs. All work is logged and documented through our online portal, so you remain fully informed and in control.
What fees do you charge?
Our property management partners offer low, transparent fees—no hidden charges or markups. Management fees typically cover advertising, tenant placement, inspections, and day-to-day management.
You’ll know exactly what you’re paying for upfront, and many services are included under our unique guarantees, such as vacancy protection and arrears coverage.
Can I access updates online?
Yes. You’ll have 24/7 access to a secure online landlord portal, where you can view:
Rent statements and payment history
Inspection reports and maintenance updates
Lease documents and tenancy details
Communications and financial summaries
It’s all designed to keep you informed, wherever you are.
